Privacy Policy
Your privacy matters to Taggr Solutions LLC (the “Company”, “we”, or “us”). This Privacy Policy explains how we collect, use, share and protect information about you. We also provide information regarding how you can access and update your information and make certain choices about how your information is used.
The Privacy Policy covers both our online (e.g., web and mobile services, including any websites operated by us, Mobile Applications, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and offline (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our online and offline activities are collectively referenced as the “Services.”
By using our services or by otherwise giving us your information, you agree to the terms of this privacy policy.
Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not use any of our Services or give us any of your information. If you have questions about this Privacy Policy, please contact us at admin@taggrsolutions.com.
The Scope of This Policy
The Information We Collect
Information You Provide to Us
Account Registration
When you create an account with Taggr as a User, we collect the information you provide us, such as your name, email address, phone number, birth date, profile photo, location information and any other details collected for vetting and on-boarding. When you create an account as an Operator, we collect the information you provide us, such as your name, email address, phone number, profile photo, parking lot, and any other details collected for on boarding the Operators account. We may ask that you provide additional information related to the identity of your account, such as documents related to identification (e.g., driver's license), a profile picture, or "selfie" imagery.
Taggr Information
If you apply to be a Taggr User, JazzHr, in partnership with Taggr Solutions LLC will collect the information you provide in your application, including your name, email address, phone number, birth date, physical address, and government identification number (such as social security number). This information is used only for 1099 tax filing purposes. Our background check partner may collect similar information. You must consent to their service prior to being allowed to use the Taggr platform. You will be required to create an account with Stripe, who will collect additional information from you. You must accept their terms and complete your account set up with Stripe before payments can be issued for your services. You agree to accept payments from Dock, Inc. who is in partnership with Taggr Solutions LLC.
Operator Information
If you create an Operator account with Taggr Solutions LLC, we will collect the information you provide including your name, email address, phone number, parking lot details and any other relevant information needed for on-boarding. This information is used for account creation purposes only, and for services to be conducted in your listed parking lot locations. You will be required to create an account with Stripe, who will collect additional information from you. You must accept their terms and complete your account set up with Stripe before payments can be issued for paid notices and before you can add locations to your dashboard.
Ratings and Feedback
When you rate and provide feedback about the Taggr Platform (including about Taggrs or Operators), we collect all of the information you provide in your feedback.
Communications
When you contact us or we contact you, including through surveys or research projects, we collect any information that you provide, including the contents of the messages or attachments you send us.
Information We Collect When You Use the Taggr Platform
Location Information
The Taggr Platform collects location information (including GPS). For Owners, we collect address details of the parking lots you manage to make available on the Taggr Platform for services. For Taggrs, we collect your device's precise location when you open and use the Taggr Platform, including while the page is running in the background. We use this to ensure your location is aligned with the parking lot in which you are conducting services.
Usage Information
We collect information about your use and feedback of the Taggr Platform, including Tagging information (i.e., date, time, location, notices, surveys).
Device Information
We collect information about the devices you use to access the Taggr Platform, including device model, IP address, type of browser, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens.
Cookies, Analytics, and Third-Party Technologies
We collect information through the use of "cookies", tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the Taggr Platform. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Taggr Platform.
Information We Collect From Other Sources
Service Providers and Other Parties
Service providers and other parties provide us with information needed for core aspects of the Taggr Platform, as well as for additional services, programs, loyalty benefits, and promotions that can enhance your Taggr experience. These service providers and other parties include background check providers, financial service providers, marketing providers, and other businesses. We obtain information about you from these parties including: information to make the Taggr Platform safer (like background checks or identity verification); information about your participation in third-party programs such as insurance, payment, transaction, and fraud detection; and information about you provided by specific services, such as vehicle, demographic, and market segment information.
Referral Programs
If someone refers you to Taggr, we will collect information about you from that referral including your name and contact information.
Other Users and Sources
Other users or public or third-party sources such as law enforcement, insurers, media, or pedestrians may provide us information about you, for example as part of an investigation into an incident or to provide you support.
How We Use Your Information
Providing the Taggr Platform
We use your personal information to verify your identity and maintain your account, settings, and preferences; connect you to locations and track services rendered progress; provide various Taggr Platform offerings to you; communicate with you about your use of the Taggr Platform and experience; collect feedback regarding your experience; facilitate additional services and programs with third parties; and operate contests, sweepstakes, and other promotions.
Maintaining Security and Safety
Providing you a secure and safe experience is a top priority for the Taggr platform. To do this, we use your personal information to authenticate and verify information; verify that Taggr Users meet safety requirements; investigate and resolve incidents, accidents, and claims; encourage safe behavior and avoid unsafe activities; find and prevent fraud; block and remove unsafe or fraudulent users from the Taggr Platform; and partner with quality payment processors to ensure the secure transfer of data.
Building and Maintaining the Taggr Community
Taggr strives to maintain a positive impact on the community. We use your personal information to communicate with you about events, promotions, elections, and campaigns; and personalize and provide content, experiences, communications, and targeted advertising to promote and grow the Taggr Platform.
Providing Customer Support
We work hard to provide the best experience possible, including supporting customers when they need it. To do this, we use your personal information to investigate and assist in resolving questions or issues regarding the use of the Taggr Platform, and to provide support.
Improving the Taggr Platform
We are always working to improve your experience and provide our Users and Owners with new and improved features. To do this, we use your personal information to perform research, testing, and analysis; develop new products, features, partnerships, and services; prevent, find, and resolve software or hardware bugs and issues; and monitor and improve our operations and processes, including security practices, algorithms, and other modeling.
Responding to Legal Proceedings and Requirements
Sometimes the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.
Sharing Information with Service Providers and Other Third Parties
For Legal Reasons and to Protect the Taggr Platform
We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to: comply with any applicable federal, state, or local law or regulation; respond to legal process (such as a search warrant, subpoena, summons, or court order); enforce our Terms of Service; cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or exercise or defend legal claims, protect against harm to our rights, property, interests, or safety.
In Connection with Sale or Merger
We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
Upon Your Further Direction
With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.
How We Store and Protect Your Information
Your Rights and Choices Regarding Your Data
Email Subscriptions
You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Taggr Platform.
Text Messages
You can opt out of receiving commercial or promotional text messages.
Profile Information
You can review and edit certain account information you have chosen to add to your profile by logging in to your account settings and profile.
Location Information
You can prevent your device from sharing location information through your device's system settings. But if you do, this will impact our ability to provide Users with a full range of features and services.
Cookie Tracking
You can modify your cookie settings on your browser.
Accessing Your Information
You can see your personal information provided to Taggr by logging into your account and viewing things like your profile, settings, and preferences.
Deleting Your Account
If you would like to delete your Taggr account, please email admin@taggrsolutions.com.
Links to Third-Party Websites
Changes to This Privacy Policy
Security
Children
California
Contact Us
Questions about this policy? admin@taggrsolutions.com
